We hope you are thrilled with your purchases from jaydnb.com. We do understand though that sometimes this may not be the case.
We will issue a Full Refund of the Purchase price on all items that are returned in original condition if mailed back within 7 days.(excluding Custom Made Orders see box at right)
All shipping charges are non-refundable.
merchandise not returned within this time frame will not be eligible for a refund.
jaydnb reserves the right to deem merchandise as unacceptable for return if found to be used or damaged.

Custom Made Orders are NOT returnable. All Sales on Custom made to Order products are Final.
Please contact us concerning items received that are damaged or not up to our exemplary standards.

For your protection, you should always return your items via a shipping method that can be tracked. Please insure your return & keep your receipt.
We cannot guarantee refunds for damaged/lost returns via a non traceable method.